Episode 11: How To Attract, Mentor & Keep Great Staff

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Episode 11: How To Attract, Mentor and Keep Great Staff
with guest Heather Gallagher, Head of Training & Education - outsource Financial

Heather Gallagher is a seasoned finance professional with nearly 20 years of experience, focusing on the third-party space for the last decade. Her dedication to assisting mortgage brokers in building successful, sustainable businesses through her role as outsource Financial's Head of Training and Education, is inspiring.

Heather has spearheaded transformative initiatives, including revamping mentoring programs and introducing innovative educational offerings. She has been instrumental in empowering mortgage brokers and administrative staff through tailored mentoring programs and weekly learning sessions.

Heather's passion for education aligns perfectly with our show's ethos, as we believe that education is key to empowerment. Our own team at Smart Business Solutions can attest firsthand to her training excellence. In today's episode, we'll delve into Heather's journey in the finance industry, her insights on leadership and business growth, and the importance of continuous learning for everyone in the business regardless of their role.

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