Lessons from a data breach

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Lessons from a data breach.

The Optus data breach is top of mind for a lot of Australians, particularly those who have had their data breached.


For business, the breach is a timely warning on the importance of understanding what data is held on your customers (and should you hold it?), how it is secured, how your systems work and the process to identify gaps and deficiencies, the appropriate actions if and when a breach occurs, and the impact on your relationship to your customer.


This is not something that can be outsourced to IT but a whole of business issue.


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