Why we're Unique..... and why we might be just right for you

We work with numbers, but people are our business. We go beyond the financial statement to really understand the nature of your affairs and focus on finding the right solutions for you.

 

We keep in contact with you

At SMART Business Solutions we promise to keep in contact with you... calling, visiting, emailing, or via newsletter, seminars or our annual social events. We WILL return your phone calls within 24 hours. We WILL answer your emails within 24 hours. We want to ensure you are travelling well and work towards building a relationship with you. We truly want you to feel part of our community, where we come together to learn, share, care and create mutually beneficial value.

More than just accountants

We are more than just your accountants and tax advisors, we form a partnership with your business. We pride ourselves on getting to know you, your business and your team so that we are always mindful of the best outcome for you.

We focus on helping your business to grow by providing information which is current so that you know what is happening TODAY and how it will affect you tomorrow. We work with you to take corrective action if needed to get your business back on the growth path. Being lateral thinkers SMART Business Solutions gives your business direction and compelling steps of action.

 

 

 

The most awarded team on the Peninsula

The team continues to receive awards in recognition of our technical expertise and contribution to the industry. We believe the whole team is greater than the sum. We are an enthusiastic and motivated team who work together providing outstanding client service.

People are our greatest assets, so as a firm we ensure the health and wellbeing of our staff in our modern offices with electronic height adjustable desks, desk treadmill & spin bikes, and other ergonomic features. We also provide continual technical training. Providing our team with an optimal working environment benefits our clients.

Leading experience & expertise

The firm directors, Shannon Smit (Chartered Accountant) and Nadia Hughes (Certified Practising Accountant) thrive on technical developments that enable tax planning opportunities. Our team members are always up to date with current trends and are knowledgeable of all latest accounting and tax legislation. The technical expertise of our team has been recognised with the following:

  • 2016 - Appointed to the Australian Governments Board of Taxation 2016 Advisory Panel Member
  • 2015 Winner, 2014 Finalist, 2013 Winner Transfer Pricing Team of the year – Thomson Reuters Tax & Accounting Excellence Awards
  • 2014 Finalist - Frankston & Mornington Peninsula Excellence in Business Awards
  • 2014 Winner - Nadia Hughes - Best New Accounting Firm Partner - Australian Accounting Awards
  • 2015 Finalist, 2014 Winner - Boutique Firm of the Year - Australian Accounting Awards
  • 2015 Winner - Accounting Firm Partner of the Year - Australian Accounting Awards
  • 2015 Finalist - Accounting Student of the Year (Hayden Winters), Executive Assistant of the Year (Nicole Wicks), Marketing of the Year - Australian Accounting Awards
  • Appointed by CPA Australia to train the ATO tax executives as part of the ATO’s Expert Training Series
  • Appointed to the Australian Governments Board of Taxation’s Working Group as an expert panel member for the Review of Tax Impediments Facing Small Business
  • Lecturer at Melbourne University’s law school in the Masters of Tax program

Quick turnaround on your work

We understand that you need to plan for when your accounting and taxation work is done. We schedule those timeframes with you and agree on turnaround time once all the data is received.

 

Meet our Exceptional Team

We pride ourselves on exceptional client service. With SMART you don’t just have one accountant working with you; you have the whole SMART team, ensuring you will always have someone available to assist at your convenience. We are proud of our SMART culture that thrives on continued learning to keep at the forefront of current developments in tax law, business development, superannuation, software technology and other professional services through our weekly training sessions. We help our clients achieve their goals faster, easier and with more certainty that they can themselves.

 

Nadia

Director

Shannon

Director

Hayden

Accountant, Cloud Integrator

Nicole

Client Service Coordinator

Helen

Accountant

Kat

Practice Manager

Kydee

Assistant Accountant

Marissa

Assistant Accountant

Lana

SMSF Accountant

Why choose SMART Business Solutions?

Our why is to enjoy a lifetime partnership with you, providing you with proactive, value-added services using the latest technology available. We work with you to identify areas in your business that are not realising their full potential and help you to improve them to build a stronger, more profitable future.

Yes, we offer you all the traditional accounting and compliance services, but we are so much more than your average Mornington accounting firm.

Getting the technical stuff right should be a "given" in today's environment – and we are serious at doing it right. We understand there is so much more that can and should be done to help you reach your business and personal goals. Things like management, marketing, customer service, team retention, and working processes.

Our culture is one of a continual aim to be the best that is why we ensure that our team is made up of experts who can provide you with quality value added services which are tailored specifically to suit your individual needs.

We spend hours in external and internal professional development to keep at the cutting edge of what is happening both on a technical tax level but also the latest in technology to help with your business.

We have established customer service standards on which we want you to judge our performance.

These include:

  • Maintaining high standards of integrity, honesty and openness professionalism and confidentiality that you rightly expect from us
  • Delivering friendly, courteous and outstanding service. You will be respected and not taken for granted.
  • Making your visit to our office an enjoyable one, where all are friendly and you feel comfortable.
  • Meeting agreed on deadlines set with you
  • Constantly looking at new ways to add value
  • Being accessible and responsive to your needs
  • Keeping you informed about legislation changes, latest technology software, new service offerings and any other issues that might be of value to you.

But most importantly…

  • Keeping in contact with you… calling, visiting, emailing, or via facebook, google+, our website blog, newsletter, seminars or our social events
  • We WILL return your phone calls within 24 hours
  • We WILL answer your emails within 24 hours
  • We want to ensure you are travelling well and work towards building a relationship with you. We truly want you to feel part of our community, where we come together to learn, share, care and create mutually beneficial value…

And because of these reasons and so much more we're unique…


 

Want to grow your business & improve cashflow?

You need SMART solutions for YOUR business, not just annual tax compliance! Get the SMART team working with you. Call SMART Business Solutions today on 03 5911 7000